Spanish-Speaking Customer Expert - Remote Greece Relocation

Mercier Consultancy Group; United States; Remote; USD 23,000 - 31,000; Full time

Benefits offered by this job

13th salary

14th salary

Training

Health insurance

Relocation package

Bonus

Remote in Greece

Career development

Job summary

Mercier Consultancy Group seeks Spanish-speaking Customer Experts to support Dyson in Greece. The role focuses on handling inquiries for Dyson consumer electronics via phone, email, and chat, with a strong emphasis on technical troubleshooting and customer satisfaction.

Fluency in Spanish and English is required, along with a valid EU passport. The position offers remote-friendly work within Greece and a fully supported relocation package to join our global network.

Qualifications

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Proficiency in English for corporate communication and training purposes.
• Valid EU passport (mandatory).
• Strong technical aptitude and a genuine interest in the consumer electronics industry.
• Excellent communication skills with a professional, customer-first mindset.
• Previous experience in a customer service role is highly valued for these Spanish-speaking jobs.

Responsibilities

• Provide world-class customer support for Dyson’s innovative range of consumer electronics via phone, email, and chat.
• Assist Spanish-speaking customers with technical inquiries regarding Dyson’s high-tech appliances and personal care technology.
• Troubleshoot device performance issues to ensure a premium user experience consistent with the brand’s reputation.
• Educate customers on the unique features and maintenance of Dyson products to maximize device longevity.
• Maintain accurate records of customer interactions within the company’s CRM database.
• Collaborate with internal teams to resolve escalated technical cases effectively.
• Contribute to the continuous improvement of support protocols within the consumer electronics sector.
• Native or fluent Spanish (spoken and written) is mandatory for this role.

Job description

Mercier Consultancy Group seeks Spanish-speaking Customer Experts to support Dyson in Greece. The role focuses on handling inquiries for Dyson consumer electronics via phone, email, and chat, with a strong emphasis on technical troubleshooting and customer satisfaction.

Fluency in Spanish and English is required, along with a valid EU passport. The position offers remote-friendly work within Greece and a fully supported relocation package to join our global network.