Remote Spanish-Speaking Tech Support Specialist

Employers from Greece; United States; Remote; USD 24,000 - 36,000; Full time

Benefits offered by this job

Relocation package

13th & 14th salaries

Comprehensive health insurance

Remote work in Greece

Job summary

Mercier Consultancy Group is seeking Spanish-speaking Customer Experts for Dyson in Greece. The role focuses on delivering world-class support for Dyson’s consumer electronics via phone, email, and chat, in Spanish with English corporate communication.

Applicants should have native Spanish, English proficiency, EU passport, and a strong technical aptitude. A relocation package and remote-friendly setup enable flexible work in Greece.

Qualifications

• Native or fluent Spanish (spoken and written) is mandatory.
• Proficiency in English for corporate communication and training.
• Previous experience in a customer service role is valued.
• Strong technical aptitude and interest in consumer electronics.
• Excellent communication skills with a customer-first mindset.

Responsibilities

• Provide customer support for Dyson’s consumer electronics via phone, email, and chat.
• Assist Spanish-speaking customers with technical inquiries about Dyson products.
• Troubleshoot device performance issues to ensure a premium user experience.
• Educate customers on features and maintenance of Dyson products.
• Maintain records of interactions in the CRM system.
• Collaborate with internal teams to resolve escalated technical cases.
• Contribute to continuous improvement of support protocols in consumer electronics.

Skills

Spanish fluency

English proficiency

Customer service

Technical aptitude

Communication skills

Job description

Mercier Consultancy Group is seeking Spanish-speaking Customer Experts for Dyson in Greece. The role focuses on delivering world-class support for Dyson’s consumer electronics via phone, email, and chat, in Spanish with English corporate communication.

Applicants should have native Spanish, English proficiency, EU passport, and a strong technical aptitude. A relocation package and remote-friendly setup enable flexible work in Greece.