French Social Media Community Moderator Flexible Part Time

Social Factor; Lexington (KY); Remote; USD 22,000 - 39,000; Part time

Job summary

Social Factor is seeking a project-based, temporary or part-time Community Moderator with French language experience. Flexible schedules are offered, with some roles operating on a 24/2 cycle, and opportunities across many states including US and UK bases.

The role involves developing digital communities for well-known brands, moderating conversations in real time, and ensuring brand voice consistency while engaging with users across major platforms.

Qualifications

• Native-level understanding of the French language.
• Deep understanding of language pop culture, nomenclature, slang.
• Able to mirror client brand voice & engage with users.
• Previous social media moderation experience is required; live stream moderation is a plus.
• Sprinklr, Khoros, and/or Sprout Social experience is a plus.
• Excellent verbal and written communication; ability to mirror voice/tone of multiple brands.
• Strong organizational and multitasking abilities; follow guidelines/workflows.
• Knowledge of major social platforms (YouTube, Facebook, X, Instagram, LinkedIn).
• Windows 10 and macOS 12.x; high-speed internet requirement.

Responsibilities

• Moderate and grow digital communities for brands as opportunities arise.
• Interact with users in real-time, answer questions and troubleshoot.
• Maintain brand voice consistency across platforms.

Skills

French language

Social media moderation

Multitasking

Brand voice adaptation

Live stream moderation

Communication skills

Proactive learning

Platform knowledge

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a project-based, temporary or part-time Community Moderator with French language experience. Flexible schedules are offered, with some roles operating on a 24/2 cycle, and opportunities across many states including US and UK bases.

The role involves developing digital communities for well-known brands, moderating conversations in real time, and ensuring brand voice consistency while engaging with users across major platforms.