French Social Media Community Moderator — Flexible, Part-Time

Social Factor; Salem (OR); Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is a social media agency focused on human connection, seeking project-based moderators with French language expertise. You’ll help build and nurture digital communities for top brands with flexible, part-time or temporary engagement.

Requirements include native-level French, moderation experience, and ability to mirror brand voice across major platforms. AI use is encouraged for practice but not during live interviews.

Qualifications

• Native-level understanding of French language
• Deep understanding of French pop culture, nomenclature, slang
• Able to understand client's brand voice and engage with users
• Previous social media moderation experience required; live stream moderation a plus
• Sprinklr, Khoros, and/or Sprout Social experience are pluses
• Exceptional organizational and multitasking abilities; follow clear guidelines/workflows
• Excellent verbal and written communication; mirror voice/tone of brands
• Excellent spelling/grammar; language tests for final candidates
• High energy with ability to multitask in a dynamic environment
• Interact with users in real-time; troubleshoot discussions
• Knowledge of major platforms: YouTube, Facebook, X, Instagram, LinkedIn, etc.
• Personal computer with Windows 10 and macOS 12.x; fast internet

Responsibilities

• Moderate digital communities for some of the world’s well-known brands as opportunities arise
• Develop strong, growing digital communities through engagement and moderation
• Engage with users in real-time, answering questions and guiding discussions

Skills

French language

Moderation experience

Brand voice

Verbal and written communication

Multitasking

Spelling and grammar

Real-time engagement

Windows/Mac proficiency

High-speed internet (≥150 Mbps)

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is a social media agency focused on human connection, seeking project-based moderators with French language expertise. You’ll help build and nurture digital communities for top brands with flexible, part-time or temporary engagement.

Requirements include native-level French, moderation experience, and ability to mirror brand voice across major platforms. AI use is encouraged for practice but not during live interviews.