French Customer Support

speakit; United States; Remote; USD 13,985 - 16,752; Full time

Benefits offered by this job

Monthly performance bonus

Private Health Insurance

Fit pass

Excellent growth opportunities

Job summary

A leading global automotive company is seeking fluent French speakers to join its Customer Support Team. You will provide assistance through various channels, ensuring high levels of customer satisfaction and managing inquiries effectively. The ideal candidate will have a passion for customer service, be competitive, and possess a high school diploma or equivalent. This role offers competitive salary and great growth opportunities in a multinational environment.

Qualifications

• Fluent in French, able to communicate effectively in English (B2 level).
• Experience in customer support is a plus.

Responsibilities

• Provide support on inquiries and complaints by phone, email, or chat.
• Answer incoming calls and emails regarding various company information.
• Maintain a customer relationship database.
• Strive for client retention and aim for customer satisfaction.

Skills

Fluent French

B2-level English

Passion for customer support

Competitive and risk-taker

Education

High school diploma or completed vocational training

Job description

Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent French speakers to join our Customer Support Team and provide world‑class assistance to customers of an industry‑leading automotive brand!

Responsibilities

• Provide support on inquiries and complaints by phone, email, or chat
• Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
• Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
• Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

Qualifications

• Native or near native French speaker
• B2-level English
• Passion for customer support, competitive and a risk‑taker
• At least a high school diploma or completed vocational training
• Previous experience on customer sector will be considered positively

Benefits

• Salary: 1.182 euros gross/monthly
• Monthly performance bonus
• Indefinite duration package
• Private Health Insurance
• Fit pass
• Excellent growth opportunities in a multinational industry leader