Freight Tracking & Shipments Coordinator

Streamline Shipping Solutions; Houston (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

PTO

401(k) match

Hybrid work after training

Job summary

Streamline Shipping Solutions, Houston, TX, is seeking a Logistics Tracking Specialist to monitor active shipments and maintain accurate data from pickup to delivery. You will communicate with drivers and carriers to verify ETAs and appointment status, and you’ll support Operations to keep customers informed and freight moving.

The role requires taking ownership of details, managing high-volume shipments, and escalating issues early.

Qualifications

• Experience in freight brokerage, transportation, dispatch, or shipment tracking preferred.
• 2+ years in transportation or logistics preferred.
• High-volume transportation environment experience a plus.
• Attention to detail and ability to prioritize multiple active shipments.
• Strong communication with drivers, dispatchers, carriers, customers, and internal teams.
• Familiarity with TMS, customer portals, MacroPoint, or similar freight-tracking tech preferred.

Responsibilities

• Track active truckload shipments from pickup through final delivery.
• Manage high volume of shipments, statuses, and priorities.
• Contact drivers, dispatchers, and carriers to verify locations, ETAs, and appointments.
• Monitor tracking systems and investigate missing or inaccurate tracking.
• Update shipment statuses, ETAs, notes, and exceptions in TMS and portals.
• Provide timely updates to customers and internal teams.
• Escalate problems early to prevent customer issues.
• Assist with pickup and delivery appointment scheduling.
• Obtain and upload PODs and shipment docs.
• Maintain organized shipment records.
• Support tracking for other accounts or modes when needed.

Skills

Freight brokerage

Transportation

Dispatch

Logistics

Shipment tracking

Tools

MS Office

Teams

Slack

Outlook

Job description

Streamline Shipping Solutions, Houston, TX, is seeking a Logistics Tracking Specialist to monitor active shipments and maintain accurate data from pickup to delivery. You will communicate with drivers and carriers to verify ETAs and appointment status, and you’ll support Operations to keep customers informed and freight moving.

The role requires taking ownership of details, managing high-volume shipments, and escalating issues early.