Freight Records Supervisor - Digital Imaging & Compliance

Ashley Furniture Industries; Ecru (MS); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid Time Off

Generous Employee Discount on home

Professional Development Opportunities

Tuition Assistance

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Distribution Holdings is seeking a Freight Records Supervisor to lead a team responsible for imaging, conversion, and records management across Ashley’s organization.

The role focuses on accuracy, accessibility, and compliance while driving efficiency, quality, and excellent customer service in a fast-paced environment. Office-based in Mississippi with opportunities for professional development.

Qualifications

• Bachelor's degree or equivalent work experience in accounting, finance, business, or related field.
• Minimum two years of supervisory experience in operations or records management.
• Experience with document imaging or electronic records systems is preferred.

Responsibilities

• Supervise and support a team of document imaging specialists responsible for converting hard-copy records into digital formats.
• Oversee document conversion services, data accuracy, system support activities, and project coordination.
• Monitor workloads and allocate resources to maximize productivity and service levels.
• Ensure adherence to standard operating procedures, quality standards, and record retention requirements.
• Evaluate and recommend improvements to document management systems and business processes.
• Support the implementation, administration, and ongoing effectiveness of electronic records management solutions.
• Manage employee performance through coaching, development, performance reviews, and corrective actions when necessary.
• Assist with hiring, onboarding, training, succession planning, and employee engagement initiatives.
• Maintain accurate timekeeping, attendance, and scheduling practices to support business operations.
• Partner with leadership to communicate departmental goals, priorities, and organizational updates.
• Drive continuous improvement efforts to enhance efficiency, quality, and customer service.

Skills

Attention to detail

Leadership

Process improvement

Microsoft Office proficiency

Document management systems

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

Microsoft Office

Document management systems

Job description

Ashley Distribution Holdings is seeking a Freight Records Supervisor to lead a team responsible for imaging, conversion, and records management across Ashley’s organization.

The role focuses on accuracy, accessibility, and compliance while driving efficiency, quality, and excellent customer service in a fast-paced environment. Office-based in Mississippi with opportunities for professional development.