Freight Operations Supervisor: Lead, Optimize & Drive Results

XPO Logistics, Inc.; City of Tonawanda (NY); On-site; USD 73,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Company holidays

401(k) with match

Education assistance

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Supervisor in the United States. You will lead and supervise all aspects of freight operations, manage workloads, schedules and safety compliance, and drive productivity across the shift.

You will implement procedures, monitor performance, coach staff, and ensure timely, damage-free delivery while adhering to FMCSR, OSHA, DOT and company policies. This role offers comprehensive benefits and growth opportunities within a dynamic logistics

Qualifications

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment.
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.
• Available to work a variety of shifts, including days, evenings, nights and weekends.

Responsibilities

• Lead and supervise all aspects of freight operations.
• Develop and implement strategic work procedures to meet the evolving demands of the department.
• Evaluate, manage, assign and supervise workloads and tasks.
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions.
• Ensure production goals are met by managing tonnage, payroll and other administrative functions.
• Plan hourly employee schedules to meet daily operations goals and lower costs.
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws.
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance.
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
• Effectively direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
• Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Skills

Warehouse operations

LTL knowledge

Shift flexibility

Job description

XPO Logistics, Inc. is seeking a Freight Operations Supervisor in the United States. You will lead and supervise all aspects of freight operations, manage workloads, schedules and safety compliance, and drive productivity across the shift.

You will implement procedures, monitor performance, coach staff, and ensure timely, damage-free delivery while adhering to FMCSR, OSHA, DOT and company policies. This role offers comprehensive benefits and growth opportunities within a dynamic logistics