Freight Operations Lead: Optimize & Elevate Team

XPO Logistics, Inc.; Des Plaines (IL); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid time off

Company holidays

401(k) match

Education assistance

Incentive plan

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Supervisor. The role leads all aspects of freight operations, develops procedures to meet department needs, and ensures workloads and schedules align with daily goals.

Responsibilities include supervising hourly staff, managing tonnage and payroll, and enforcing FMCSR/OSHA/DOT policies to optimize performance. The successful candidate will have prior warehouse/logistics experience, knowledge of LTL and regulatory requirements, and the ability

Qualifications

• 2 years of related warehouse or logistics experience.
• Knowledge of LTL, hazmat regulations and DOT rules.
• Willing to work days, evenings, nights and weekends.
• Preferred: Bachelor's degree in Transportation/Distribution/Logistics or 4 years related work or military experience.

Responsibilities

• Lead and supervise all aspects of freight operations.
• Develop and implement strategic work procedures to meet evolving department demands.
• Evaluate, manage, assign and supervise workloads and tasks.
• Supervise hourly staff across various operations and serve as primary contact for workplace concerns.
• Ensure production goals are met by managing tonnage, payroll and other administrative functions.
• Plan hourly employee schedules to meet daily operations goals and lower costs.
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules and regulations.
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance.
• Ensure customer freight is processed, handled, loaded and delivered timely and damage-free.
• Coach and develop employees on proper techniques and quality requirements, including new hire evaluations.
• Direct a team to consistently meet or exceed productivity goals.
• Make recommendations regarding hiring, suspension and termination.
• Develop and present action plans to improve load average and model compliance.
• Participate in internal safety and engagement committees.
• Train employees on safety rules and processes.
• Monitor and maintain organization within the shift to ensure safety and productivity.
• Conduct daily staff meetings and communicate policies and revisions to all team members.
• Inspect working conditions of tools and equipment and correct unsafe conditions.
• Provide analysis and ideas for improving operations within the shift and service center.
• Champion XPO values by demonstrating them and holding the team to high standards.
• Minimize shipment rehandle by prioritizing direct loading and sector loading while maintaining quality standards.

Skills

Warehouse experience

LTL knowledge

Shift flexibility

Leadership

Communication

Multitasking

Team motivation

Education

Bachelor's degree in Transportation/Distribution/Logistics

Job description

XPO Logistics, Inc. is seeking a Freight Operations Supervisor. The role leads all aspects of freight operations, develops procedures to meet department needs, and ensures workloads and schedules align with daily goals.

Responsibilities include supervising hourly staff, managing tonnage and payroll, and enforcing FMCSR/OSHA/DOT policies to optimize performance. The successful candidate will have prior warehouse/logistics experience, knowledge of LTL and regulatory requirements, and the ability