Freight Operations Supervisor - Dock B Shift

DSV Air & Sea Inc.; Clarksville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

DSV Air & Sea Inc. in Clarksville, TN is seeking an Operations Supervisor to oversee day-to-day freight handling operations and lead a team of handlers.

You will coordinate loading/unloading, ensure compliant documentation, and maintain safety and quality standards across the shift. The role requires a Bachelor's degree in logistics or related field and 3–5 years of supervisory experience in freight operations or logistics.

Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Minimum of 3–5 years of experience in freight operations or logistics roles, with supervisory or leadership experience.

Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Coordinate loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and stakeholders to coordinate freight movements and address inquiries.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Maintain accurate inventory records and ensure compliance with inventory management policies.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.
• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

Skills

Leadership

Organizational skills

Freight handling knowledge

WMS

TMS

Communication skills

Customer service

Education

Bachelor's degree in logistics, supply chain management, business administration, or related field

Tools

WMS

TMS

Microsoft Office

Job description

DSV Air & Sea Inc. in Clarksville, TN is seeking an Operations Supervisor to oversee day-to-day freight handling operations and lead a team of handlers.

You will coordinate loading/unloading, ensure compliant documentation, and maintain safety and quality standards across the shift. The role requires a Bachelor's degree in logistics or related field and 3–5 years of supervisory experience in freight operations or logistics.