Freight Operations Specialist – High-Volume Logistics

Avenue Logistics; Kansas City (MO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Energetic environment

Immediate impact

Downtown KC location

Training and development

Excellent benefits

Job summary

Avenue Logistics in Kansas City, MO is seeking a Customer Operations Executive to support a high-volume book of business. You will manage daily shipment operations, build, schedule, and track freight, and provide proactive updates to customers throughout the shipment lifecycle.

Ideal candidates are highly organized, thrive in fast-paced environments, and possess 2+ years of freight brokerage operations experience plus familiarity with transportation management systems.

Qualifications

• 2+ years of freight brokerage operations or account management experience.
• Experience handling high shipment volumes.
• Familiarity with transportation management systems (TMS).

Responsibilities

• Manage daily shipment operations across multiple customer accounts.
• Build, schedule, and track freight shipments.
• Monitor and manage 100+ pickups and deliveries per day.
• Troubleshoot delays, appointment changes, and service issues.
• Provide consistent updates and support to customers throughout the shipment lifecycle.

Skills

Operations management

Account management

High shipment volume

Transportation management systems

Job description

Avenue Logistics in Kansas City, MO is seeking a Customer Operations Executive to support a high-volume book of business. You will manage daily shipment operations, build, schedule, and track freight, and provide proactive updates to customers throughout the shipment lifecycle.

Ideal candidates are highly organized, thrive in fast-paced environments, and possess 2+ years of freight brokerage operations experience plus familiarity with transportation management systems.