Freight Operations Manager — LTL Center Leader

XPO Logistics, Inc.; Kernersville (NC); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance from day one

Life and disability insurance

15 days PTO first year

Company holidays (9)

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Manager in Kernersville, NC to lead the delivery service, oversee daily service center operations, and manage revenue, staffing, and costs. This role requires strong leadership, LTL industry knowledge, and a knack for coaching teams.

You will drive performance, ensure regulatory compliance, and contribute to safety and efficiency across the facility. The role includes client-focused communication and ongoing process improvement.

Qualifications

• 4 years of related work experience.
• Supervisory or management experience.
• Experience in the less-than-truckload (LTL) industry.
• Experience with hazardous materials regulations, OSHA and Department of Transportation (DOT) rules and regulations.
• Bachelor's degree, 4 years of related work experience or equivalent military experience.
• LTL freight management and/or service center/management experience.
• Experience driving a forklift.
• Strong interpersonal and management skills; ability to effectively lead, coach and influence employees.
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience.

Responsibilities

• Handle the efficiency and effectiveness of the delivery service provided to our customers.
• Guide the complete daily operations of the service center.
• Oversee revenue, profit and cost controls.
• Ensure proper staffing, utilization and management of personnel.
• Mentor and manage all personnel working at the facility.

Skills

People management

LTL operations

HazMat compliance

Forklift experience

Education

Bachelor's degree or equivalent military experience

Job description

XPO Logistics, Inc. is seeking a Freight Operations Manager in Kernersville, NC to lead the delivery service, oversee daily service center operations, and manage revenue, staffing, and costs. This role requires strong leadership, LTL industry knowledge, and a knack for coaching teams.

You will drive performance, ensure regulatory compliance, and contribute to safety and efficiency across the facility. The role includes client-focused communication and ongoing process improvement.