Freight Operations Manager

Winixx Inc.; Atlanta (GA); Hybrid; USD 75,000 - 115,000; Full time

Benefits offered by this job

Hybrid work environment

Performance bonus program

Career growth opportunities

Paid time off and company holidays

Professional development and continued

Job summary

Winixx Inc. is seeking a Freight Operations Manager to oversee the day-to-day health of the Winixx Freight platform, ensuring loads are matched efficiently and payments process smoothly. You will resolve disruptions quickly to keep freight moving.

You’ll monitor real-time metrics, coordinate with carriers, shippers and support, and develop operational playbooks while collaborating with engineering on platform improvements. Prior logistics and data analysis experience is required.

Qualifications

• 4+ years of freight, logistics, or supply chain operations experience.
• Experience managing operational workflows in a technology-enabled marketplace environment.
• Strong analytical skills with operational data and dashboards.
• Excellent problem-solving ability in high-pressure, time-sensitive situations.
• Experience working cross-functionally with engineering, support, and finance teams.
• Familiarity with load board platforms, freight brokerage operations, or carrier management is strongly preferred.
• Bachelor's degree in Logistics, Supply Chain, Operations Management, or a related field.
• Experience in a startup or high-growth technology company is a plus.

Responsibilities

• Monitor the operational health of the Winixx Freight marketplace in real time including load matching rates, payment processing, and carrier availability
• Resolve operational escalations from carriers, shippers, and the support team that require cross-functional coordination
• Develop and maintain operational playbooks for common and edge-case freight scenarios
• Work with engineering to identify and prioritize operational pain points that require platform improvements
• Track and report on key freight operational metrics including load fill rate, time-to-match, and payment processing time
• Coordinate with the compliance team on carrier documentation issues that affect operational flow
• Manage relationships with third-party service providers including insurance, factoring, and payment partners
• Lead the operational response to high-severity platform incidents affecting freight operations

Skills

Freight operations

Logistics

Data analysis

Cross-functional

Problem solving

Startup/fast-growth

Load board familiarity

Education

Bachelor's degree in Logistics/Supply Chain/Operations Management

Job description

Operations

Freight Operations Manager

Atlanta, US Remote Full-time $75,000 – $115,000

About Winixx

Winixx Inc. is a New York-based technology holding company operating a portfolio of over 30 SaaS platforms across freight, fleet management, financial infrastructure, and market intelligence. Founded with a mission to modernize fragmented and underserved industries, Winixx builds technology that removes inefficiencies, creates transparency, and puts more value in the hands of the people doing the actual work. Our flagship products include Winixx Freight, a next-generation load board with embedded instant payment; fleetOS, a comprehensive fleet management and roadside assistance platform; and Baron Meddy Financial, our financial infrastructure arm facilitating capital deployment, escrow, and M&A advisory across verticals. Winixx is headquartered in Atlanta, Georgia, with remote teams operating nationwide.

Role Summary

The Freight Operations Manager at Winixx oversees the day-to-day operational health of the Winixx Freight platform — ensuring that loads are matched efficiently, payments process smoothly, and any operational disruptions are resolved quickly. You are the person who keeps the freight moving when things get complicated.

What You'll Do

• Monitor the operational health of the Winixx Freight marketplace in real time including load matching rates, payment processing, and carrier availability
• Resolve operational escalations from carriers, shippers, and the support team that require cross-functional coordination
• Develop and maintain operational playbooks for common and edge-case freight scenarios
• Work with engineering to identify and prioritize operational pain points that require platform improvements
• Track and report on key freight operational metrics including load fill rate, time-to-match, and payment processing time
• Coordinate with the compliance team on carrier documentation issues that affect operational flow
• Manage relationships with third-party service providers including insurance, factoring, and payment partners
• Lead the operational response to high-severity platform incidents affecting freight operations

What We're Looking For

• 4+ years of freight, logistics, or supply chain operations experience
• Experience managing operational workflows in a technology-enabled marketplace environment
• Strong analytical skills and comfort with operational data and dashboards
• Excellent problem-solving ability in high-pressure, time-sensitive situations
• Experience working cross-functionally with engineering, support, and finance teams
• Familiarity with load board platforms, freight brokerage operations, or carrier management is strongly preferred
• Bachelor's degree in Logistics, Supply Chain, Operations Management, or a related field
• Experience in a startup or high-growth technology company is a plus

• Competitive base salary commensurate with experience
• Performance bonus program tied to individual and company milestones
• Hybrid work environment with flexible scheduling
• Career growth opportunities across 30+ SaaS products and multiple verticals
• Front-row seat at a technology company at the beginning of a major national expansion
• Collaborative, mission-driven team environment
• Paid time off and company holidays
• Professional development and continuing education support

Winixx Inc. is an equal opportunity employer. We evaluate all applicants on the basis of qualifications, experience, and demonstrated ability without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

The compensation range reflected in this posting represents the minimum and maximum target range for this position. Individual pay within the posted range is determined by a candidate's demonstrated experience, educational background, skill set, and geographic location. Final compensation is established at the time of offer and may fall anywhere within the stated range based on these factors.

Compensation ranges reflect national US market data and are subject to change. Additional forms of compensation may include performance bonuses, equity participation, and other benefits as outlined in your offer documentation.