Freight Load Planner & Dispatch Coordinator

Packaging Corporation of America; Grand Rapids (MI); On-site; USD 70,400 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k with employer matching

Life, AD&D, and disability coverages

Job summary

Packaging Corporation of America (PCA) is seeking a Load Planner to coordinate trucking operations for a designated area, ensuring timely fulfillment and optimal freight rates. You will serve as the primary contact for customer shipping requirements, preplanning trucks and drivers, and maintaining smooth, compliant shipments.

The role requires familiarity with transportation regulations, 1+ year in the field, and strong communication. PCA offers benefits and opportunities at multiple U.S.

Qualifications

• 1+ years of experience in the transportation field; preferably as a dispatcher.
• Knowledge of transportation industry laws, safety regulations, and general trucking basics.

Responsibilities

• Manages designated customer account and revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.
• Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
• Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met.
• Review and analyze financial reports and take corrective action.
• Generate and communicate freight rates.
• Assist other load planners/departments/management in supporting the larger PCA effort to satisfy our customers.
• Available all hours via cell phone (company phone provided).

Skills

Strong communication skills

Time management

Analytical skills

Negotiation & decision making

Education

Bachelor's degree related to transportation or business

Tools

Excel

Word

Outlook

Job description

Packaging Corporation of America (PCA) is seeking a Load Planner to coordinate trucking operations for a designated area, ensuring timely fulfillment and optimal freight rates. You will serve as the primary contact for customer shipping requirements, preplanning trucks and drivers, and maintaining smooth, compliant shipments.

The role requires familiarity with transportation regulations, 1+ year in the field, and strong communication. PCA offers benefits and opportunities at multiple U.S.