Load Planner

Packaging-Corporation-of-America; Wallula (KS); On-site; USD 70,000 - 80,000; Full time

Job summary

Packaging Corporation of America is seeking a Load Planner to coordinate trucking operations, provide customer service, handle inquiries, manage rates, and preplan trucks and drivers to keep freight flowing smoothly.

The role requires 1+ year in transportation, knowledge of trucking regulations, and proficiency with Excel, Word, and Outlook. TMW dispatch system and Omnitracs experience are preferred. PCA offers competitive benefits and growth opportunities.

Qualifications

• 1+ years of experience in transportation.
• Knowledge of trucking laws, safety regulations, and general trucking basics.
• Bachelor’s degree related to transportation or business application is preferred.

Responsibilities

• Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.
• Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
• Coordinates with other departments to enhance customer satisfaction.
• Generate and communicate freight rates and assist load planners/departments/management as needed.

Skills

Excel

Word

Outlook

Time management

Analytical skills

Education

Bachelor’s degree related to transportation or business application

Tools

TMW dispatch system

Omnitracs satellites

Job description

Posted Monday, August 3, 2026 at 5:00 AM

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

Primary Duties

The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group.Provides customer service and handles day-to-day customer inquiries, customer demands and requirements to maintain a steady flow of freight.Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers.Coordinates with other departments to enhance customer satisfaction.

Responsibilities:

Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.

Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.

Controls the preplanning of trucks/drivers.Maximizes equipment utilization while ensuring customer shipping requirements are met.

Review and analyze financial reports and take corrective action.

Generate and communicate freight rates.

Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers.

Available all hours via cell phone (company phone provided).

Basic Qualifications

1+ years of experience in the transportation field; preferably as a dispatcher

Knowledge of transportation industry laws, safety regulations, and general Trucking basics.

Preferred Qualifications

Bachelor’s degree related to transportation or business application.

Experience with TMW dispatch system & Omnitracs satellites.

Knowledge/Skills/Abilities:

PC skills including Excel, Word and Outlook

Time management & analytical skills

PCA provides a competitive comprehensive benefits package.

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COMPENSATION AND BENEFITS

• Starting salary range: $70,400-$80,000.
• Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
• Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
• Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer