Fleet Load Planner & Customer Coordination

Packaging Corporation of America; Grandville (MI); On-site; USD 70,400 - 75,000; Full time

Job summary

Packaging Corporation of America in Grandville, MI is seeking a Load Planner to coordinate trucking operations, handle customer inquiries, and ensure on-time delivery. The role centers on coordinating freight flows, rate quoting, and driver preplanning to meet customer requirements.

The position requires 1+ years in transportation and knowledge of trucking laws and safety regulations, with preferred experience using TMW and Omnitracs. PCA offers an equal opportunity employment environment.

Qualifications

• 1+ years of experience in transportation; preferably as a dispatcher.
• Knowledge of transportation industry laws, safety regulations, and general trucking basics.

Responsibilities

• Manage designated customer account and revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.
• Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
• Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met.
• Review and analyze financial reports and take corrective action.
• Generate and communicate freight rates.
• Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers.
• Available all hours via cell phone (company phone provided).

Skills

PC skills

Communication

Time management

Negotiation

Education

Bachelor's degree related to transportation or business

Tools

TMW dispatch system

Omnitracs Satellite

Job description

Packaging Corporation of America in Grandville, MI is seeking a Load Planner to coordinate trucking operations, handle customer inquiries, and ensure on-time delivery. The role centers on coordinating freight flows, rate quoting, and driver preplanning to meet customer requirements.

The position requires 1+ years in transportation and knowledge of trucking laws and safety regulations, with preferred experience using TMW and Omnitracs. PCA offers an equal opportunity employment environment.