Freight Forwarder, Air Import

DSV; South San Francisco (CA); On-site; USD 30,996 - 42,016; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts (FSAs)

Health savings accounts (HSAs)

401(k) plan with matching contributions

Paid time off programs

Job summary

DSV seeks a Freight Forwarder for their South San Francisco office. The role involves coordinating air exportation, preparing necessary documentation, and tracking shipments. Ideal candidates have previous experience in freight forwarding. Desired skills include strong organizational, communication, and mathematical abilities. The job offers a pay range of $22.50 - $30.50 per hour along with comprehensive benefits including health insurance and a 401(k) plan with matching contributions.

Qualifications

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in Freight Forwarding is highly desirable.
• Fluency in English is required; knowledge of additional languages is a plus.

Responsibilities

• Coordinate the exportation of goods by air, including scheduling with airlines.
• Prepare and process required documentation for customs clearance.
• Track and monitor shipments, providing regular updates to customers.
• Manage relationships with customers to ensure satisfaction.
• Collaborate with internal departments to ensure timely service delivery.
• Ensure compliance with regulations and laws.

Skills

Mathematical Skills

Organizational Skills

Communication Skills

Attention to Detail

Education

Prior experience in freight forwarding or logistics

Tools

Microsoft Office Suite

Logistics software and systems

Job description

Freight Forwarder, Air Import

South San Francisco

Nearest Major Market: San Francisco Nearest Secondary Market: Oakland

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.

Duties and Responsibilities:

• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• All other duties as assigned.

Educational background / Work experience:

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in Freight Forwarding is highly desirable

Skills & Competencies:

• Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
• Other Skills: Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast‑paced environment
• Function / Market & Industry Knowledge / Business Acumen / Processes: Knowledge of air freight logistics and customs regulations Understanding of trade laws and regulations
• Language skills: Fluency in English is required Knowledge of additional languages is a plus
• Computer Literacy: Proficiency in Microsoft Office Suite Experience with logistics software and systems is preferred

At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

The expected base pay range for this position is $22.50 - $30.50 per hour. Actual compensation will be determined based on job‑related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short‑ and long‑term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work‑life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.