Freight Forwarder, Air Import

DSV Air & Sea Inc.; South San Francisco (CA); On-site; USD 30,996 - 42,016; Full time

Benefits offered by this job

Medical insurance

401(k) plan with matching contributions

Paid time off

Job summary

DSV Air & Sea Inc. is hiring a Freight Forwarder to manage the exportation of goods by air in South San Francisco. This full-time role requires strong organizational and communication skills, with an emphasis on attention to detail. Candidates should have prior freight forwarding experience and proficiency in Microsoft Office Suite. The company offers competitive pay ranging from $22.50 to $30.50 per hour, along with a comprehensive benefits program to support employee health and well-being.

Qualifications

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Fluency in English is required.

Responsibilities

• Coordinate the exportation of goods by air.
• Prepare and process required documentation for customs clearance.
• Track and monitor shipments, providing regular updates to customers.
• Manage relationships with customers.

Skills

Organizational skills

Communication skills

Attention to detail

Time-management skills

Education

Experience in Freight Forwarding

Tools

Microsoft Office Suite

Logistics software

Job description

Location

Torrance, CA

Division

Air & Sea US

Job Posting Title

Freight Forwarder, Air Import

Time Type

Full Time

Fraud Alert

DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.

Summary

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third‑party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.

Duties and Responsibilities

• Coordinate the exportation of goods by air, including scheduling with airlines and managing movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Perform any other duties as assigned

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in Freight Forwarding is highly desirable

Skills & Competencies

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

• Excellent organizational and time‑management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast‑paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations

Language skills

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time.

Compensation

For this position, the expected base pay range is $22.50 - $30.50 per hour. Actual compensation will be determined based on job‑related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

Benefits

DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance; flexible spending accounts; health savings accounts (for eligible plans); and short‑ and long‑term disability coverage. Employees also have access to wellness resources, an Employee Assistance Program, and other support benefits. The company offers a 401(k) plan with matching contributions of up to 5% and paid time off programs in accordance with state or local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail].