Freight Forwarder

DSV - Global Transport and Logistics; Chester (Delaware County); On-site; USD 46,904 - 58,630; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Freight Forwarder to oversee ocean import/export operations, including carrier booking, customs clearance, and cargo tracking. You will communicate with customers and third‑party providers to ensure on‑time delivery and regulatory compliance.

The role requires coordinating with carriers, brokers, and trucking companies, managing documentation, and providing regular shipment updates.

Qualifications

• Experience in freight forwarding or logistics preferred.
• Ocean import/export experience highly desirable.
• Fluent English required.
• Proficiency with MS Office; logistics software experience preferred.

Responsibilities

• Manage ocean_import and export processes including customs clearance and delivery to final destination.
• Coordinate with carriers, brokers, and trucking companies to ensure timely delivery.
• Prepare and submit documentation for customs clearance (invoices, packing lists, bills of lading).
• Track shipments and provide updates to customers; maintain relationships and address issues.
• Collaborate with internal teams to ensure efficient service delivery and regulatory compliance.

Skills

Math skills

Organization

Communication

Attention to detail

Pressure handling

Tools

Microsoft Office Suite

Logistics software

Job description

DSV – Global Transport and Logistics

Location: USA – Chester, Seaport Dr

Division: Air & Sea

Job Posting Title: Freight Forwarder

Time Type: Full Time

Summary

A Freight Forwarder Ocean Import is responsible for managing the importation and exportation of goods by ocean, including customs clearance, carrier booking, cargo tracking, documentation, delivery or pick up of goods, and communication with customers and third‑party service providers. This role coordinates with carriers, customs brokers, and trucking companies to ensure timely and efficient delivery.

Duties and Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination.
• Manage the exportation of goods by ocean, including carrier booking and coordinating the movement of goods through various transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods.
• Prepare, process, and submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork.
• Track and monitor shipments and provide regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring satisfaction and addressing concerns or issues.
• Collaborate with internal departments such as logistics, finance, and operations to ensure efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• Perform other duties as assigned.

Educational Background / Work Experience

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean import and export is highly desirable.

Skills and Competencies

• Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates.
• Other Skills: Excellent organizational and time‑management skills; strong communication and interpersonal skills; attention to detail and accuracy; ability to work well under pressure in a fast‑paced environment.
• Language Skills: Fluency in English required; knowledge of additional languages is a plus.
• Computer Literacy: Proficiency in Microsoft Office Suite; experience with logistics software and systems is preferred.
• Industry Knowledge: Knowledge of ocean freight logistics and customs regulations; understanding of trade laws and regulations.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees, meaning that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. This is also the employee’s right to terminate at any time. Exceptions apply for employees in Montana, where termination requires just cause.

For this position, the expected base pay range is $46,904.00 – $58,630.00 annually. Actual compensation will be determined based on job‑related factors such as experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, eligibility, coverage options, and plan details is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.