Freight Forwarder, Ocean Import

DSV Air & Sea Inc.; Mendota Heights (MN); On-site; USD 28,929 - 34,095; Full time

Job summary

DSV Air & Sea Inc. in Mendota Heights, MN is hiring a Freight Forwarder for Ocean Import to manage end-to-end ocean import/export operations, including customs clearance, carrier bookings, and shipment tracking.

The role requires English fluency and experience in freight forwarding; additional languages are a plus. This position offers an hourly wage with at-will employment and benefits varies by location.

Qualifications

• Prior freight forwarding/logistics experience preferred.
• Experience with ocean import/export highly desirable.
• English proficiency required; additional languages a plus.

Responsibilities

• Manage importation of goods by ocean, including customs clearance and delivery to final destination.
• Manage exportation of goods by ocean, including carrier booking and movement through transport channels.
• Coordinate with carriers, customs brokers, and trucking companies for timely delivery.
• Prepare and submit documents for customs clearance (invoices, packing lists, bills of lading).
• Track shipments and provide customers with status updates.
• Maintain relationships with customers and address concerns.
• Collaborate with logistics, finance and operations to ensure service delivery.
• Ensure compliance with customs and trade regulations.
• Perform other duties as assigned.

Skills

Math skills

Organization

Communication

Attention to detail

Working under pressure

Education

Freight forwarding experience

Ocean import/export experience

Tools

MS Office

Logistics software

Job description

Freight Forwarder, Ocean Import

Location: USA - Mendota Heights, Northland Dr

Division: Air & Sea

Summary

A Freight Forwarder Ocean Import is responsible for managing the importation and exportation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, documentation, delivery or pick‑up of goods, and communication with customers and third‑party service providers. This role involves coordinating with carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.

Duties and Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination.
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods.
• Prepare, process, and submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork.
• Track and monitor shipments and provide regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• Perform all other duties as assigned.

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean import and export is highly desirable.

Skills & Competencies

• Mathematical skills: Ability to perform basic calculations, such as calculating costs and rates.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to work well under pressure and in a fast‑paced environment.

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of ocean freight logistics and customs regulations.
• Understanding of trade laws and regulations.

Language skills

• Fluency in English is required.
• Knowledge of additional languages is a plus.

Computer Literacy

• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems is preferred.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee has the right to terminate his/her employment at any time. *(Except if employed in Montana, where termination requires just cause.)*

For this position, the expected base pay range is $21.00 - $24.75 hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.