Freight Forwarder

DSV Air & Sea Inc.; Durham (NC); On-site; USD 29,659 - 37,071; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Job summary

DSV Air & Sea Inc. is seeking a Freight Forwarder – Ocean Import in Durham, NC. The role involves managing the import and export of goods by ocean and coordinating with various parties to ensure timely delivery.

Ideal candidates will have experience in freight forwarding logistics and strong skills in organization and communication. The expected base pay ranges from $21.53 to $26.91 hourly, depending on experience and other factors.

Qualifications

• Experience in freight forwarding, logistics, or a related field preferred.
• Fluency in English is required; additional language knowledge is a plus.

Responsibilities

• Manage importation and exportation of goods by ocean.
• Coordinate with carriers, customs brokers, and trucking companies.
• Prepare customs documentation and track shipments.

Skills

Organizational skills

Communication skills

Attention to detail

Mathematical calculations

Education

Prior experience in freight forwarding or logistics

Experience in ocean import/export

Tools

Microsoft Office Suite

Logistics software

Job description

Freight Forwarder – Ocean Import

Location: USA – Durham, Davis Drive

Division: Air & Sea

Time Type: Full Time

Summary

A Freight Forwarder Ocean Import is responsible for managing the importation and exportation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, documentation, delivery or pick up of goods, and communication with customers and third‑party service providers. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.

Duties and Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
• Prepare, process, and submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork
• Track and monitor shipments and provide regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• All other duties as assigned

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in ocean import and export is highly desirable

Skills & Competencies

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast‑paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of ocean freight logistics and customs regulations
• Understanding of trade laws and regulations

Language skills

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his\/her employment at any time. Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $21.53 - $26.91 hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV's benefits offerings, including eligibility, coverage options, and plan details, are available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.