Freight Forwarder, Ocean Export

DSV Road GmbH; Houston (TX); On-site; USD 29,659 - 38,917; Full time

Benefits offered by this job

Health benefits

401(k) plan with company matching up 2

Paid time off

Holidays and floating holidays

Job summary

DSV Air & Sea Inc. is seeking a Freight Forwarder Ocean Export in Houston to manage ocean export processes, booking carriages, tracking cargo, and coordinating with customers and third-party providers.

The role emphasizes organization, attention to detail, and proactive communication to maintain customer satisfaction and regulatory compliance. Fluency in English is required, with knowledge of additional languages a plus.

Qualifications

• Prior freight forwarding experience preferred.
• Ocean exports experience highly desirable.
• Ability to perform basic arithmetic for costs and rates.

Responsibilities

• Coordinate ocean export movements including carrier booking and transit management.
• Prepare and process customs documentation (invoices, packing lists, bills of lading).
• Track shipments and provide regular updates to customers.
• Manage customer relationships and address issues to ensure satisfaction.
• Collaborate with logistics, finance, and operations to ensure timely service.
• Ensure compliance with customs and trade regulations.
• All other duties as assigned.

Skills

Ocean freight logistics

Customs regulations

English fluency

Microsoft Office

Logistics software

Tools

Logistics software

Microsoft Office Suite

Job description

Freight Forwarder Ocean Export

Location: USA - Houston, 831

Division: Air & Sea

Time Type: Full Time

Summary

A Freight Forwarder Ocean Export is responsible for managing the exportation of goods by ocean, including all aspects of the logistics process such as carrier booking, cargo tracking, documentation, and communication with customers and third‑party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure their satisfaction.

Duties and Responsibilities

• Coordinate the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading.
• Track and monitor shipments, providing regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• All other duties as assigned.

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean exports is highly desirable.
• Ability to perform basic mathematical calculations, such as calculating costs and rates.

Other Skills

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to work well under pressure and in a fast‑paced environment.

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of ocean freight logistics and customs regulations.
• Understanding of trade laws and regulations.
• Fluency in English is required.
• Knowledge of additional languages is a plus.

Computer Literacy

• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems is preferred.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time.

For this position, the expected base pay is: $21.53 - $28.25 / hourly. Actual base compensation will be determined based on various factors including job‑related knowledge, skills, experience, geographic location and other objective business considerations.

Benefits

DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision and life insurance, along with flexible spending accounts, short and long‑term disability coverage, and wellness resources. Additionally, our 401(k) plan offers company matching contributions up to 5%.

Paid time off, paid holidays and additional floating holidays are also offered to support work‑life balance.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.