Freight Flow Lead — Customer-First Retail Ops

World Market; Santa Maria (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Team-oriented environment

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Medical, Dental, Vision benefits

Job summary

World Market is seeking an Assistant Manager: Freight Flow to lead store logistics, drive sales, and optimize profitability while upholding our brand and standards. You will partner with the Store Manager to develop a high-performance team and maintain safety, training, and compliance across operations.

The role requires flexible scheduling including nights, weekends, and holidays, with opportunities for growth and benefits.

Qualifications

• Proven leadership experience in fast-paced retail.
• Strong communication and coaching abilities.
• Ability to coach associates and de-escalate customer situations.

Responsibilities

• Lead freight flow processes and visual standards.
• Plan freight processing with Store Manager.
• Maintain loss prevention policies and inventory initiatives.
• Manage stockroom organization and standards.
• Analyze trends to identify opportunities and act.
• Model World Market culture and values.
• Support safe work environment with training and accountability.
• Execute daily tasks in the absence of the Store Manager.

Skills

Leadership

Communication

Coaching

De-escalation

Prioritization

Urgency

Attention to detail

Decision making

Team motivation

Job description

World Market is seeking an Assistant Manager: Freight Flow to lead store logistics, drive sales, and optimize profitability while upholding our brand and standards. You will partner with the Store Manager to develop a high-performance team and maintain safety, training, and compliance across operations.

The role requires flexible scheduling including nights, weekends, and holidays, with opportunities for growth and benefits.