Freight Flow Lead – Retail Ops & Team Growth

World Market; West Jordan (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount up to 30%

Team that values you

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Medical, Dental, Vision benefits

401(k) Savings Plan and more

Job summary

World Market in West Jordan, UT is hiring an Assistant Manager: Freight Flow to lead store logistics, drive sales, and foster a customer-first selling culture while delivering daily priorities.

You’ll partner with the Store Manager to develop a high‑performing team, maintain brand standards, and ensure safety and loss prevention while supporting a flexible schedule including nights and weekends.

Qualifications

• Proven experience delivering results, customer experience, and operational results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Ability to plan and prioritize according to the needs of the business.
• Strong sense of urgency.
• Attention to detail.
• Creative problem solving.
• Sound decision-making skills.
• Effective delegation and validation skills.
• Ability to execute daily priorities efficiently.
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Ability to work a flexible schedule, including nights, overnights, weekends and holidays.
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs.
• Minimum Age: 21 years.

Responsibilities

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines.
• Coordinate with Store Manager to plan freight processing.
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives.
• Maintain and manage stockroom organization and standards.
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.

Skills

Customer experience

Operational results

Effective communication

Coaching

De-escalation

Prioritization

Sense of urgency

Attention to detail

Problem solving

Decision making

Delegation

Daily prioritization

Leadership

Flexible scheduling

Team development

Job description

World Market in West Jordan, UT is hiring an Assistant Manager: Freight Flow to lead store logistics, drive sales, and foster a customer-first selling culture while delivering daily priorities.

You’ll partner with the Store Manager to develop a high‑performing team, maintain brand standards, and ensure safety and loss prevention while supporting a flexible schedule including nights and weekends.