Freight Dock Operations Lead

Hilldru; Dacula (GA); On-site; USD 20,000 - 24,000; Full time

Job summary

Hilldru in Dacula, GA is seeking a Freight Operations Coordinator to oversee daily dock operations, coordinate staffing, schedules, equipment, and priorities to ensure safe, efficient freight movement through the campus.

You will monitor KPI performance, maintain dock safety, and communicate with customers and internal teams. A high school diploma and 2–3 years in transportation or dock operations are preferred; proficiency with MS Office and valid driver's license required.

Qualifications

• High school diploma or GED required.
• 2–3 years of relevant experience in transportation, logistics, LTL freight, warehouse, distribution, or dock operations preferred.
• Proficiency with Microsoft Office applications, particularly Outlook, Excel, and Word, and the ability to learn transportation, warehouse, and operational management systems.
• Valid driver's license and acceptable driving record, if driving is required as part of the position.

Responsibilities

• Coordinate daily dock operations to support safe, efficient, and cost-effective freight movements.
• Assist with dock setup, staffing coordination, work schedules, and operational priorities.
• Monitor dock activity and adjust schedules as needed to support productivity and service requirements.
• Maintain a clean, organized, and safe LTL dock operation in compliance with Company policies, procedures, safety rules, and applicable regulations.
• Support assigned Service Center Business Plan objectives and operational KPIs.
• Utilize Company technology, systems, tools, and processes to support productivity and operational performance.
• Coordinate the assignment and movement of trailers, tractors, and other equipment with supervisors and management.
• Maintain timely and accurate customer communications and dock-related documentation.
• Monitor dock operations and identify opportunities to improve productivity, service, safety, and cost performance.
• Work collaboratively with Service Center management and other departments to resolve operational issues and maintain an efficient flow of freight and equipment.
• Support dock operations during periods of high volume, changing priorities, staffing challenges, and other operational demands.
• Maintain regular attendance and punctuality and perform other duties as assigned.

Skills

Dock operations

Freight operations

Staff coordination

Scheduling

Operational planning

Documentation

Customer communications

KPI monitoring

Problem solving

Team collaboration

Time management

Education

High school diploma or GED

Tools

Microsoft Office (Outlook, Excel, Word)

Driver's license

Job description

Hilldru in Dacula, GA is seeking a Freight Operations Coordinator to oversee daily dock operations, coordinate staffing, schedules, equipment, and priorities to ensure safe, efficient freight movement through the campus.

You will monitor KPI performance, maintain dock safety, and communicate with customers and internal teams. A high school diploma and 2–3 years in transportation or dock operations are preferred; proficiency with MS Office and valid driver's license required.