Freight Dispatch & Logistics Coordinator

Kenan Advantage Group (KAG); Midland (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Kenan Advantage Group (KAG) seeks a dispatcher to manage daily delivery plans and customer service for freight movement within an assigned area. You will assess customer needs, schedule drivers, and plan deliveries to gas outlets while coordinating with suppliers and dealers.

The role requires strong communication, problem-solving, and teamwork. On-call duties may be required as part of operations support.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for orders, inventory updates, and team communication.
• Monitor web portals for station inventories.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• On-call duties as needed.

Skills

Conflict resolution

Oral & written communication

Education

High school diploma or equivalent

Job description

Kenan Advantage Group (KAG) seeks a dispatcher to manage daily delivery plans and customer service for freight movement within an assigned area. You will assess customer needs, schedule drivers, and plan deliveries to gas outlets while coordinating with suppliers and dealers.

The role requires strong communication, problem-solving, and teamwork. On-call duties may be required as part of operations support.