Freight Customer Service Rep - Part-Time

Talentify; Des Plaines (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k)

Competitive weekly pay

Quick advancement

Customized training program

Modern facilities

Job summary

Talentify is seeking a part-time Customer Service Representative to support Dayton Freight customers with inquiries such as freight pickups, rate quotes, freight charges, hot shipments, and shipment tracing. You will assist the Service Center Manager, relay messages to Account Managers, and support drivers, with a focus on accuracy and timely communication.

The role emphasizes strong Microsoft Office skills, high-volume call handling, and exceptional customer service in a professional,

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Has worked in a fast paced environment and has excellent attention to detail.
• Experience with handling a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with external and internal customers as well as interline companies.

Skills

MS Office

Typing speed

Fast-paced environment

High call volume

Customer service

Job description

Talentify is seeking a part-time Customer Service Representative to support Dayton Freight customers with inquiries such as freight pickups, rate quotes, freight charges, hot shipments, and shipment tracing. You will assist the Service Center Manager, relay messages to Account Managers, and support drivers, with a focus on accuracy and timely communication.

The role emphasizes strong Microsoft Office skills, high-volume call handling, and exceptional customer service in a professional,