Freight Customer Experience Specialist | Bonus Eligible

J.B. Hunt Transport Services, Inc.; West Orange (NJ); On-site; USD 46,000 - 57,500; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Life insurance

Paid time off

Paid maternity and parental leave

Paid holidays

Job summary

J.B. Hunt Transport Services, Inc. is looking for a Customer Service Representative in West Orange, New Jersey. This role involves maximizing customer relationships, ensuring timely deliveries, and managing freight orders. Candidates should have a High School Diploma or GED, along with 1-2 years of experience in customer service or sales. The position offers a competitive salary from $46,000 to $57,500 per year, along with various benefits including medical, dental, 401(k), and paid time off.

Qualifications

• High School Diploma/GED with 1-2 years of Customer Service or Sales experience OR Bachelor's Degree.
• Ability to effectively communicate and adapt to changes.
• Maintain professionalism under pressure and handle multiple priorities.

Responsibilities

• Engage with customers to maximize freight potential.
• Ensure on-time delivery and accurate billing.
• Communicate proactively with customers about load status.

Skills

Customer-centric mindset

Communication skills

Multitasking abilities

Sales focus

Education

High School Diploma/GED

Bachelor's Degree in Business Administration/Management

Bachelor's Degree in Transportation Logistics

Job description

J.B. Hunt Transport Services, Inc. is looking for a Customer Service Representative in West Orange, New Jersey. This role involves maximizing customer relationships, ensuring timely deliveries, and managing freight orders. Candidates should have a High School Diploma or GED, along with 1-2 years of experience in customer service or sales. The position offers a competitive salary from $46,000 to $57,500 per year, along with various benefits including medical, dental, 401(k), and paid time off.