Freight Coordination & Driver Support Specialist

Circle Logistics, Inc; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Circle Logistics, Inc. in Orlando is seeking a detail-oriented Driver Services Representative to join our team. This entry-level role serves as the vital link between drivers, customers, and operations, ensuring seamless coordination and excellent service delivery.

You’ll gain hands-on experience in freight brokerage and transportation logistics, from load management to shipment tracking. You will learn brokerage processes, maintain records, and collaborate with Sales and Dispatch to resolve

Qualifications

• High school diploma or equivalent required.
• 1–3 years in customer service, operations, data entry, call center, dispatch, or logistics.
• Strong attention to detail with ability to manage multiple tasks.

Responsibilities

• Enter load orders and shipment data into proprietary systems accurately.
• Conduct proactive check calls to track and trace drivers.
• Coordinate with drivers for documentation and status updates.
• Monitor freight movement across tracking platforms and notify customers of delays.
• Maintain documentation for each shipment and ensure accessibility.

Skills

Customer service

Attention to detail

Communication

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Suite

Web-based software

Job description

Circle Logistics, Inc. in Orlando is seeking a detail-oriented Driver Services Representative to join our team. This entry-level role serves as the vital link between drivers, customers, and operations, ensuring seamless coordination and excellent service delivery.

You’ll gain hands-on experience in freight brokerage and transportation logistics, from load management to shipment tracking. You will learn brokerage processes, maintain records, and collaborate with Sales and Dispatch to resolve