Driver Services Coordinator - Freight & Logistics

Circle Logistics - Chicago/Orlando; Orlando (FL); On-site; USD 20,457 - 29,136; Full time

Job summary

Circle Logistics - Chicago/Orlando is looking for a detail-oriented Driver Services Representative in Orlando. This entry-level role will serve as a key link between drivers and customers while managing the transportation logistics. Responsibilities include entering shipment information, maintaining communications with drivers, and monitoring freight movement. Ideal candidates should possess strong communication skills and attention to detail, and have at least 1-3 years of relevant experience. The position offers a salary of $18 per hour.

Qualifications

• 1-3 years of work experience in customer service, operations, or logistics.
• Strong attention to detail while managing multiple tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Enter new load orders and shipment information accurately.
• Conduct proactive 'check calls' to track drivers.
• Coordinate internal correspondence with drivers.
• Monitor freight movement to verify delivery times.
• Collect and maintain documentation for each shipment.
• Collaborate with Sales and Dispatch teams.
• Respond to driver inquiries and customer concerns.
• Balance multiple tasks while meeting performance goals.
• Contribute to process improvements.

Skills

Attention to detail

Communication skills

Organizational skills

Problem-solving

Teamwork

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Microsoft Suite

Web-based software applications

Job description

Circle Logistics - Chicago/Orlando is looking for a detail-oriented Driver Services Representative in Orlando. This entry-level role will serve as a key link between drivers and customers while managing the transportation logistics. Responsibilities include entering shipment information, maintaining communications with drivers, and monitoring freight movement. Ideal candidates should possess strong communication skills and attention to detail, and have at least 1-3 years of relevant experience. The position offers a salary of $18 per hour.