Freight Claims Strategist & Process Optimizer

Carrier Transicold Polska Sp. z o.o.; Indianapolis, Northern (IN, KY); Hybrid; USD 65,000 - 130,000; Full time

Benefits offered by this job

Health Benefits

Retirement Benefits

Paid Vacation

Job summary

Carrier Global Corporation in Indianapolis seeks a Claims Specialist to manage all freight claims, coordinating with a 3rd party claims partner and serving as the main contact for process improvements and onboarding.

You will monitor aging claims, ensure timely submissions, develop KPI reports, and collaborate with internal teams to maximize recoveries and drive continuous improvement.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Management, or Finance.
• 2+ years of experience in Supply Chain, Transportation, Logistics or Finance.
• Knowledge of transportation industry and 3rd party relationships.
• Proficient with Microsoft Excel, Outlook, Word, PowerPoint.

Responsibilities

• Monitor aging freight claims and escalate issues.
• Coordinate with 3rd party claims management for timely submissions.
• Develop continuous improvement projects for freight claims.
• Produce and present performance reports for carriers.
• Conduct quarterly business reviews with the 3rd party provider.

Skills

Transportation knowledge

3rd party relationships

Excel

Problem solving

Education

Bachelor’s degree in Logistics, Supply Chain, Business Management, or Finance

Tools

SAP

Job description

Carrier Global Corporation in Indianapolis seeks a Claims Specialist to manage all freight claims, coordinating with a 3rd party claims partner and serving as the main contact for process improvements and onboarding.

You will monitor aging claims, ensure timely submissions, develop KPI reports, and collaborate with internal teams to maximize recoveries and drive continuous improvement.