Freight Claims & Process Improvement Specialist

Carrier; Indianapolis (IN); On-site; USD 65,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Job summary

Carrier is seeking a Claims Specialist to manage all aspects of freight claims in transportation. You will coordinate with a 3rd party claims management company, track service levels, and drive process improvements while ensuring timely resolutions and data-driven KPI reporting.

The role requires a Bachelor’s degree in a relevant field and 2+ years of supply chain or finance experience, with strong Excel and SAP skills. Indiana-based position with full-time hours and competitive benefits.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Management, or Finance.
• 2+ years of experience in Supply Chain, Transportation, Logistics or Finance.

Responsibilities

• Monitors aging freight claims and escalates issues when needed.
• Participate in continuous improvement projects related to the freight claims process and outcomes.
• Provide accurate information for management reports and KPI tracking.
• Create and maintain performance reports for transport providers involved with cargo claims and OS&D.

Skills

Transportation industry knowledge

Building third-party relationships

Cargo claims reporting & analysis

Project management

Regulatory compliance knowledge

Excel proficiency

Strong communication skills

Education

Bachelor's degree in Logistics, Supply Chain, Business Management, or Finance

Tools

Microsoft Excel

Outlook

Word

PowerPoint

SAP

Job description

Carrier is seeking a Claims Specialist to manage all aspects of freight claims in transportation. You will coordinate with a 3rd party claims management company, track service levels, and drive process improvements while ensuring timely resolutions and data-driven KPI reporting.

The role requires a Bachelor’s degree in a relevant field and 2+ years of supply chain or finance experience, with strong Excel and SAP skills. Indiana-based position with full-time hours and competitive benefits.