Freight Capacity & Dispatch Specialist

PGT Trucking, Inc.; Rochester (Beaver County); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental and vision coverage

Life insurance & short-term disability

Paid time off & holidays

401(k) matching

Job summary

PGT Services is recruiting a Capacity Solutions Representative to expand our trusted carrier network and ensure safe, reliable freight movement across North America. You will vet carriers for compliance and help scale capacity to meet customer needs

The role requires in-office presence with a focus on dispatch, coverage, and delivering excellent transportation service. A HS diploma or GED is required, with a Bachelor's preferred and experience in trucking/brokerage encouraged.

Qualifications

• HS diploma or GED and a Bachelor's degree are preferred.
• Experience with truck dispatch or freight brokerage is preferred.
• Strong focus on customer service and results-driven performance.

Responsibilities

• Develop new carrier relationships to expand our network.
• Research prospective carriers for compliance with FMCSA safety guidelines.
• Manage inbound and outbound calls to generate load coverage leads.
• Schedule freight dispatch with approved carriers and ensure on-time pickup/delivery.
• Address issues promptly to maintain customer satisfaction.

Skills

Customer service

Results oriented

Self-motivated

Education

HS diploma or GED

Bachelor's degree preferred

Job description

PGT Services is recruiting a Capacity Solutions Representative to expand our trusted carrier network and ensure safe, reliable freight movement across North America. You will vet carriers for compliance and help scale capacity to meet customer needs

The role requires in-office presence with a focus on dispatch, coverage, and delivering excellent transportation service. A HS diploma or GED is required, with a Bachelor's preferred and experience in trucking/brokerage encouraged.