Freight Broker: Drive Capacity, Rates & Solutions

Circle Logistics, Inc; Northville (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

On-site training and career dev

Casual dress code

Health, vision, and dental insurance

Paid holidays and paid time off

Job summary

Circle Logistics, Inc. is looking for an experienced freight broker to own customer freight from tender to delivery, quote competitive rates, and build strong carrier relationships.

You will source capacity, negotiate rates, and deliver exceptional service to customers in a fast-paced environment. The ideal candidate understands the freight brokerage industry, can proactively solve problems, and thrives on moving freight to deliver results.

Qualifications

• 2+ years of freight brokerage, carrier sales, or account management experience.
• Experience in the auto industry is strongly preferred.
• Proven ability to independently move freight and manage multiple customer accounts in a brokerage environment.
• Experience quoting customer pricing and negotiating carrier rates.
• Strong understanding of truckload transportation, routing, and capacity management.
• Excellent communication, negotiation, and problem-solving skills.
• Experience using a TMS, CRM, DAT, Truckstop, or similar transportation platforms.
• Ability to thrive in a fast-paced, high-volume environment while managing competing priorities.

Responsibilities

• Manage customer freight from tender through final delivery while ensuring exceptional service.
• Quote competitive freight rates to customers based on current market conditions and capacity.
• Source and secure qualified carrier partners through relationship building and strategic carrier procurement.
• Negotiate carrier rates while balancing profitability and service expectations.
• Monitor shipments from pickup through delivery, proactively communicating updates, delays, and solutions to customers.
• Enter and manage load information within our proprietary transportation management system (TMS).
• Maintain accurate shipment documentation and ensure all required paperwork is completed.
• Build long-term relationships with both customers and carrier partners to create repeat business and dependable capacity.
• Partner with Sales and Operations teams to develop creative transportation solutions and resolve service issues.
• Identify opportunities to increase margins while maintaining outstanding customer service.
• Utilize load boards and industry tools as one component of sourcing capacity while prioritizing relationship-driven carrier partnerships.

Skills

Freight brokerage

Carrier sales

Account management

Customer service

Negotiation

TMS/CRM experience

Tools

TMS

CRM

DAT

Truckstop

Job description

Circle Logistics, Inc. is looking for an experienced freight broker to own customer freight from tender to delivery, quote competitive rates, and build strong carrier relationships.

You will source capacity, negotiate rates, and deliver exceptional service to customers in a fast-paced environment. The ideal candidate understands the freight brokerage industry, can proactively solve problems, and thrives on moving freight to deliver results.