Freight Billing Team Leader

Lime; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Lime is seeking a Freight Billing Team Leader to oversee daily freight invoices, validation and dispute resolution, and drive automation with cross-functional partners. You will onboard new carriers and establish auditing processes to ensure accuracy and cost control.

You will collaborate with Finance, Transportation, Procurement and IT to monitor KPIs, improve billing workflows, and support budget planning for a growing global logistics network.

Qualifications

• Fluent English and Chinese language skills.
• Bachelor's degree in Supply Chain Management, Logistics, Finance, Business, or a related field.
• 8+ years of experience in freight audit and payment, logistics, or transportation management.
• Strong understanding of freight payment platforms and processes.
• Experience in transportation management system (TMS) and freight payment platforms (e.g. Trax, SSUI).
• Proven ability to manage third-party providers and cross-functional collaboration.
• Excellent analytical, problem-solving and communications skills and ability to prioritize.
• Proactive and ability to work independently with minimum supervision.

Responsibilities

• Lead onboarding of new carriers into the freight payment platform and handle billing escalations related to short-pays, disputes or aging balances, ensuring compliance with internal processes and requirements
• Monitor and develop KPIs to track providers' freight billing performance, audit results, payment accuracy and timeliness
• Oversee the daily operations of freight invoice processing, validation, exceptions and issue resolution
• Partner with Finance to continuously improve freight payment processes for accuracy, efficiency and cost control and resolve any discrepancies
• Develop and maintain a comprehensive invoice auditing process to ensure all freight invoices are recorded, organized and verified for accuracy
• Support financial reporting related to logistics costs and budget planning
• Act as liaison between Transportation, Finance, Procurement, and IT for freight payment-related initiatives

Skills

Bilingual English/Chinese

Education

Bachelor's degree in SCM/Logistics/Finance

Tools

Trax

SSUI

Job description

As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.

As we scale, we're building the next generation of global logistics and automating the freight billing process to support our hardware innovation, international fleet operations, and circular supply chain model. Lime is seeking a Freight Billing Team Leader to oversee daily freight invoices processing, validation and drive the process improvement and automations with cross-functions.

As the Freight Billing Team Leader, you will Lead onboarding of new carriers into the freight payment platform and lead the team to oversee daily freight invoice processing, validation, and dispute resolution. You will establish invoice auditing processes and manage partner relationships. By working closely with Finance, Transportation, Procurement, and IT, you will track KPIs, monitor payment accuracy, and drive continuous process improvements. Additionally, you will focus on automating the freight billing and audit process to enhance operational efficiency.

This is a remote position within China, with a requirement for candidates residing in Kunshan or Shenzhen to maintain effective collaboration across global teams.

What You'll Do:

• Lead onboarding of new carriers into the freight payment platform and handle any billing escalations related to short-pays, disputes or aging balances, ensuring compliance with internal processes and requirements

• Monitor and develop key performance indicators (KPIs) to track providers' freight billing performance, audit results, payment accuracy and timeliness

• Oversee the daily operations of freight invoice processing, validation, exceptions and issue resolution

• Partner with Finance to continuously improve freight payment processes for accuracy, efficiency and cost control and resolve any discrepancies

• Develop and maintain a comprehensive invoice auditing process to ensure all freight invoices are recorded, organized and verified for accuracy

• Support financial reporting related to logistics costs and budget planning

• Act as liaison between Transportation, Finance, Procurement, and IT for freight payment-related initiatives

About You:

• Fluent verbal and written English & Chinese language skills

• Bachelor's degree in Supply Chain Management, Logistics, Finance, Business, or a related field

• 8+ years of experience in freight audit and payment, logistics, or transportation management

• Strong understanding of freight payment platforms and processes

• Experience in transportation management system (TMS) and freight payment platforms (e.g. Trax, SSUI)

• Proven ability to manage third-party providers and cross-functional collaboration

• Excellent analytical, problem-solving and communications skills and ability to prioritize

• Proactive and ability to work independently with minimum supervision

#LI-Remote

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [e-mail] for assistance.