Freight & Billing Operations Specialist

Bil-Jax; Archbold (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Comprehensive benefits package

Nearby commute within 60 miles

Job summary

Bil-Jax is seeking an experienced Freight, Logistics & Billing Specialist to support logistics, shipping, and invoicing operations at our Archbold, Ohio facility. This role coordinates with customers, carriers, and internal teams to ensure accurate billing and timely deliveries in a fast-paced manufacturing environment.

Ideal candidates will have 3–5 years in freight, logistics or billing, strong Excel and ERP skills (Epicor preferred), and the ability to balance multiple priorities with minimal

Qualifications

• Minimum of an associate's degree in business, Supply Chain, Logistics, Accounting, or related field, or equivalent work experience.
• 3-5 years of experience in freight coordination, logistics, transportation, customer service, billing, or supply chain operations.
• Advanced Excel skills required.
• Experience using ERP systems. Epicor experience preferred.

Responsibilities

• Point of contact to proactively communicate delays, exceptions, and delivery updates to internal stakeholders and customers.
• Investigate and resolve freight-related discrepancies, claims, shortages, damages, and carrier issues using strong problem-solving and customer service skills.
• Work with Shipping to identify opportunities to improve freight processes, reduce costs, and enhance operational efficiency through a continuous improvement mindset.
• Audit freight invoices, identify discrepancies, and resolve billing issues in a timely and professional manner.
• Match freight bills against carrier agreements, shipping records, purchase orders, and customer contracts to ensure accurate invoice and cost allocation.
• Process, reconcile, and validate freight expenses within established timelines while maintaining accurate financial records.

Skills

Problem-solving

Customer service

Communication

Analytical thinking

Organizational skills

Multitasking

Education

Associate's degree in Business, Supply Chain, Logistics, or related field

Tools

Epicor ERP

Excel

Job description

Bil-Jax is seeking an experienced Freight, Logistics & Billing Specialist to support logistics, shipping, and invoicing operations at our Archbold, Ohio facility. This role coordinates with customers, carriers, and internal teams to ensure accurate billing and timely deliveries in a fast-paced manufacturing environment.

Ideal candidates will have 3–5 years in freight, logistics or billing, strong Excel and ERP skills (Epicor preferred), and the ability to balance multiple priorities with minimal