Freight Agent Growth & Development Lead

quotefactory; Overland Park (KS); On-site; USD 70,000 - 100,000; Full time

Job summary

Margin Freight is building something different in the freight world—empowering independent agents with the resources, technology, and support to grow their own businesses.

We are seeking a Recruiting & Development Manager to identify exceptional freight professionals, recruit them to Margin Freight, and support their long-term success. The role focuses on nurturing relationships, building pipelines, and expanding a network of high-performing agents.

Qualifications

• Experience in freight brokerage, transportation, logistics, or supply chain.
• Strong networking, recruiting, and relationship-building skills.
• Excellent verbal and written communication abilities.
• Self-motivated and highly organized.
• Comfortable conducting outbound recruiting efforts and business development activities.
• Ability to interpret business performance data and identify growth opportunities.
• CRM proficiency and strong technology skills.

Responsibilities

• Identify, recruit, and onboard experienced freight brokerage professionals and independent agents.
• Build and maintain a consistent pipeline of prospective agent candidates.
• Conduct outbound prospecting through phone, email, LinkedIn, referrals, networking, and industry events.
• Qualify candidates based on production history, business goals, cultural fit, and growth potential.
• Present Margin Freight's value proposition, technology platform, compensation model, and path to independence.
• Coordinate candidate meetings and guide prospects through the recruiting process.
• Maintain accurate recruiting activity and pipeline records within CRM systems.
• Develop referral relationships with current agents and industry partners.
• Partner with leadership to continuously improve recruiting strategies and messaging.
• Maintain regular communication with existing agents.
• Build trusted relationships that encourage long-term retention and engagement.
• Review agent performance data to identify growth opportunities and potential challenges.
• Help agents uncover opportunities related to customer growth, LTL pricing, margin improvement, technology utilization, operational efficiencies.
• Coordinate with internal teams to connect agents with resources to pursue opportunities.
• Escalate agent concerns and work with Operations, Pricing, Product, and Leadership to remove obstacles.
• Identify retention risks and proactively engage agents.
• Track recruiting, retention, and agent growth metrics.
• Gather feedback from agents and communicate trends to leadership.
• Identify opportunities to improve the agent experience.
• Support strategic initiatives to increase agent satisfaction, productivity, and retention.

Skills

Networking

Recruiting

Relationship-building

Communication

CRM proficiency

Technology skills

Outbound recruiting

Business development

Data interpretation

Organizational skills

Tools

CRM systems

Job description

Margin Freight is building something different in the freight world—empowering independent agents with the resources, technology, and support to grow their own businesses.

We are seeking a Recruiting & Development Manager to identify exceptional freight professionals, recruit them to Margin Freight, and support their long-term success. The role focuses on nurturing relationships, building pipelines, and expanding a network of high-performing agents.