Fraud Strategy & Analytics Manager

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 120,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Fraud Strategy & Analytics Manager to design and validate strategies, capabilities, and processes that balance risk with revenue and customer impact.

You will partner with product, technology and operations to develop new detection capabilities, analyze root causes, and communicate insights to executives while driving end-to-end fraud solutions. This leadership role requires strong collaboration, strategic thinking, and a track record of delivering measurable

Qualifications

• MS degree with 7+ years of risk management/data analytics experience.
• Strong collaboration and partnership skills with internal and external teams.
• Strategic thinker able to develop roadmaps and drive execution.
• Proven ability to leverage AI/ML to design innovative fraud solutions.

Responsibilities

• Manage and enhance fraud strategy to balance fraud mitigation with financial performance and customer experience.
• Monitor fraud trends and frictions to identify improvement opportunities.
• Leverage internal/external data and analytic tools to drive accurate fraud detection.
• Partner with product, technology, and operations to develop new capabilities and test before/after implementations.
• Collaborate with cross-functional teams to apply best practices and ensure control/compliance.
• Stay updated on industry trends and adopt best practices.
• Communicate findings clearly with internal/external partners at various levels.

Skills

Fraud Strategy

Analytics

Risk Management

Product Management

Education

MS degree in a related field

Tools

AI/ML Analytics

Job description

Fraud Strategy is at the center of keeping JPMorgan Chase strong and resilient. Help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Fraud Strategy & Analytics Manager within the Fraud Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impact

Job responsibilities:

• Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
• Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
• Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
• Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations
• Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
• Stay on top of the industry trends and adopt industry best practices
• Drive concise and effective oral and written communications with internal and external partners at different levels

Required qualifications, capabilities, and skills:

• MS degree with 7+ years of experience in risk management/data analytics
• Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
• Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
• Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
• Strong process management and project management skills with the ability to drive capability development
• Product management experience

Preferred qualifications, capabilities, and skills:

• Relevant fraud strategy experience

This role is not eligible for visa sponsorship now or in the future.Sponsorship includes, but is not limited to, support for I-983 training plans, F-1/OPT or CPT, H-1B, and any other employment authorization or immigration-related action requiring JPMorganChase sponsorship or intervention