Business Banking Trust & Security - Card Rewards Fraud Strategy, Senior Associate

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate in Fraud Strategy to lead analytics-driven strategy development in the Card Rewards area.

You will analyze root causes and design end-to-end solutions that balance risk with revenue and customer impact, collaborating with product, technology, and operations teams. The role requires strong SAS/SQL/Python skills, experience in risk analytics, and the ability to communicate insights to senior stakeholders.

Qualifications

• Master's degree or higher in a relevant field with 2+ years risk analytics experience
• Bachelor's degree with 4+ years in risk or analytics
• Strong collaboration with internal/external partners
• Strategic thinker with ability to design and execute roadmaps
• Proficiency in SAS, SQL, Python and MS Office

Responsibilities

• Manage and enhance Fraud strategy balancing risk and financial performance
• Monitor fraud trends and customer frictions to improve strategy
• Leverage data sources and analytics to detect fraud
• Partner with product, tech, and operations to implement capabilities
• Collaborate with cross-functional teams to apply best practices
• Stay informed on industry trends and communicate with leaders

Skills

Data analytics

Risk management

Collaboration

Strategic thinking

Project management

Communication

AI/ML awareness

Education

Masters degree

Bachelor's degree

Tools

SAS

SQL

Python

MS Office

Job description

Bring your expertise to JPMorgan Chase. As part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Business Banking Trust & Security - Card Rewards Fraud Strategy, Senior Associate, you will generate insightful analytics and provide recommendations concerning strategy development, implementation, operational controls, and performance monitoring. Your role will require a deep understanding of the problem universe, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.

Job responsibilities:

• Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
• Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
• Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
• Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations
• Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
• Stay on top of the industry trends and adopt industry best practices
• Drive concise and effective oral and written communications with internal and external partners at different levels

Required qualifications, capabilities, and skills

• Masters degree and 2+ years (or Bachelors degree and 4+ years) of experience in risk management/data analytics.
• Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
• Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
• Strong knowledge of SAS, SQL, Python and MS Office required
• Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
• Strong process management and project management skills with the ability to drive capability development.
• Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
• Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality

Preferred qualifications, capabilities, and skills

• Relevant fraud experience preferred
• Product management experience is a plus