Card Fraud Strategy - Senior Associate

Aumni; Jersey City (NJ); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

TwinThread in Jersey City, NJ is seeking an Associate for its Fraud Strategy Team. You will design and validate strategies to mitigate fraud while balancing performance, customer experience, and operational efficiency.

Ideal candidates hold an MS or BS degree with a strong background in risk management or data analytics and have a proven capacity for collaboration and strategic thinking. The role offers competitive compensation and diverse benefits.

Qualifications

• 2+ years experience in risk management/data analytics.
• Proven track record of working well with internal teams and external partners.
• Ability to think strategically and develop roadmaps.
• Strong analytical thought leadership leveraging AI and machine learning.
• Drive capability development with strong process and project management skills.
• Communicate effectively with senior leaders and stakeholders.
• Demonstrated curiosity to learn and attention to detail.

Responsibilities

• Manage and enhance Fraud strategy for performance and efficiency.
• Monitor fraud trends to identify strategy improvement opportunities.
• Leverage data sources and analytic tools for fraud detection.
• Develop new capabilities with product and technology teams.
• Collaborate with fraud strategy and cross-functional teams.

Skills

Risk management

Data analytics

Collaboration

Analytical thinking

Project management

Communication skills

Education

MS degree in a relevant field

BS degree in a relevant field

Job description

Bring your expertise to JPMorganChase. As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.

Job responsibilities

• Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
• Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
• Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
• Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations
• Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
• Stay on top of the industry trends and adopt industry best practices
• Drive concise and effective oral and written communications with internal and external partners at different levels

Required qualifications, capabilities, and skills

• MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics.
• Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
• Ability to think strategically to come up with a vision for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
• Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
• Strong process management and project management skills with the ability to drive capability development.
• Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
• Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality

Preferred qualifications, capabilities, and skills

• Relevant fraud experience preferred
• Product management experience is a plus

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans