Fraud Risk & Operations Specialist

WesBanco Bank Inc.; Naples (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review deposits across mobile, RDC, ATM and branch channels for potential fraud and to monitor Zelle and external transfers in our Digital Banking environment.

You will also train teammates and support the implementation of process improvements. The role requires strong collaboration, attention to detail, and the ability to manage multiple tasks within regulatory guidelines.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• Minimum of two years of banking experience, preferably in operations, required.

Responsibilities

• Review mobile, RDC, ATM and branch deposits for potential fraud.
• Review Zelle, External Transfers and transaction monitoring for suspected fraud.
• Approve or decline items using Direct Link Risk Review.
• Train and guide team members on processes and workload management.
• Develop and implement operational plans to improve efficiency and scalability.
• Maintain documentation for procedures and processes.
• Monitor and report on profit-impacting fraud indicators.

Skills

Team collaboration

Communication skills

Multitasking

Prioritization

Proficiency in MS Office

Banking software proficiency

Process improvement

Training and guidance

Attention to detail

Education

High School Diploma or GED

Associate's Degree (preferred)

Tools

Microsoft Office

Banking Software

Job description

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review deposits across mobile, RDC, ATM and branch channels for potential fraud and to monitor Zelle and external transfers in our Digital Banking environment.

You will also train teammates and support the implementation of process improvements. The role requires strong collaboration, attention to detail, and the ability to manage multiple tasks within regulatory guidelines.