Fraud & Risk Manager, Workplace Services

Charles Schwab Corporation; Westlake (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Charles Schwab Corporation in Westlake, TX is seeking a Manager-level role within Workplace Services BU Risk to support fraud investigations and risk governance. Reporting to the Senior BU Risk Manager, you will help manage a portfolio of cases, communicate updates to stakeholders, and partner with business units to strengthen controls and regulatory compliance.

The role emphasizes process improvement, risk assessment, and delivering flawless client service.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of risk management experience or similar.
• Strong analytical and problem-solving skills.
• Excellent time management and organizational skills.
• Effective interpersonal, influencing, and facilitation skills.
• Exceptional client focus and ability to resolve client inquiries.

Responsibilities

• Conduct high-profile, sophisticated fraud investigations with sound risk decisions.
• Manage a portfolio of cases in a fast-paced environment.
• Communicate with participants, clients, consultants, and stakeholders with appropriate detail.
• Partner with business partners to lead or support BU Risk initiatives and governance programs.
• Identify weaknesses, develop solutions, and monitor implementation to ensure client service and compliance.

Job description

Charles Schwab Corporation in Westlake, TX is seeking a Manager-level role within Workplace Services BU Risk to support fraud investigations and risk governance. Reporting to the Senior BU Risk Manager, you will help manage a portfolio of cases, communicate updates to stakeholders, and partner with business units to strengthen controls and regulatory compliance.

The role emphasizes process improvement, risk assessment, and delivering flawless client service.