Fraud Risk Intelligence Lead

Signifyd; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Discretionary Time Off Policy (UNLIMIT

401K Match

Stock Options

Annual Performance Bonus or Comissions

Paid Parental Leave (12 weeks)

On-Demand Therapy for all employees & 

Dedicated learning budget through Lear

Health Insurance

Vision Insurance

FSA

Disability Insurance

Life Insurance

Company Social Events

Signifyd Swag

Job summary

Signifyd in the United States seeks a senior leader to build and guide a team of fraud analysts. You will shape incident response standards, improve playbooks, and translate investigations into scalable risk strategies.

Collaborate with Risk leadership, Data Science, Customer Success, Product, and Engineering to reduce fraud losses, balance customer experience, and communicate risk insights to customers.

Qualifications

• 3+ years of direct people management, including coaching and performance management, with a track record of building an effective team.
• 5+ years in ecommerce, payments, fraud prevention, or risk management, including fraud investigations and emerging-threat response.
• Advanced analytical judgment, including balancing fraud losses, customer experience, and intelligent risk-taking.
• Experience building operational standards, playbooks, and workflows, and the discipline to improve how a team works.
• Effective communication skills presenting to a variety of technical, business, and customer audiences
• Solid cross-functional experience partnering with data science, customer success, product, or engineering.

Responsibilities

• Hire, coach, and performance-manage a team of fraud analysts, closing skill gaps and serving as the escalation resource for complex investigations and emerging attacks.
• Own and improve the standards, playbooks, and tools for incident response, case review, merchant onboarding, decision transparency, and rule design where historical data is limited.
• Turn investigative findings into clear recommendations for the teams responsible for business and customer outcomes, and represent Risk Intelligence in cross-functional initiatives.
• Partner with business-unit leaders, Data Science, Customer Success, Product, and Engineering to close capability gaps and turn fraud behaviors into durable signals, features, and model improvements.
• Support customer conversations as a fraud subject-matter expert, explaining risk decisions and sharing effective practices. Coach analysts to communicate risk insights clearly and build confidence presenting to customers.

Skills

People leadership

Fraud domain

Analytical thinking

Cross-functional

Incident response

Communication

Data-driven

Job description

Signifyd in the United States seeks a senior leader to build and guide a team of fraud analysts. You will shape incident response standards, improve playbooks, and translate investigations into scalable risk strategies.

Collaborate with Risk leadership, Data Science, Customer Success, Product, and Engineering to reduce fraud losses, balance customer experience, and communicate risk insights to customers.