Fraud Prevention Analyst — Protect Members & Investigate Fraud

Soarion Federal Credit Union; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health coverage

PTO bank

Paid holidays

Job summary

Soarion Credit Union is seeking a Fraud Prevention Specialist in San Antonio to protect members and the organization from fraudulent activity. You will monitor activity, investigate cases, and work with multiple departments and law enforcement when needed to minimize risk.

The role requires 2–4 years in fraud prevention or related fields, strong analytical skills, and excellent communication. This position emphasizes accuracy, issue resolution, and ongoing improvements to monitoring tools and

Qualifications

• 2-4 years of fraud prevention or related experience.
• Knowledge of fraud schemes, transaction research, and investigations.
• Strong analytical and communication skills.

Responsibilities

• Monitor transaction alerts and account activity to identify potential fraud.
• Investigate fraud cases involving account takeovers, identity theft, checks, ACH, debit/credit cards, and electronic payments.
• Document investigations, gather evidence, and recommend protective actions to minimize risk.
• Communicate with members regarding fraud claims, account protection, and case resolution.
• Partner with internal departments, vendors, and law enforcement when appropriate to resolve fraud incidents.
• Analyze fraud trends and recommend improvements to detection, prevention, and processes.
• Complete fraud loss reporting, write-offs, reconciliations, and recovery tracking.
• Ensure compliance with regulations, internal policies, and recordkeeping standards.
• Support fraud awareness efforts and educate employees on recognizing suspicious activity.
• Participate in testing and enhancing fraud monitoring tools, processes, and controls.
• Performs other job-related duties as assigned.

Skills

Analytical thinking

Problem-solving

Decision-making

Communication skills

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Soarion Credit Union is seeking a Fraud Prevention Specialist in San Antonio to protect members and the organization from fraudulent activity. You will monitor activity, investigate cases, and work with multiple departments and law enforcement when needed to minimize risk.

The role requires 2–4 years in fraud prevention or related fields, strong analytical skills, and excellent communication. This position emphasizes accuracy, issue resolution, and ongoing improvements to monitoring tools and