Fraud Operations Specialist — Real-Time FinTech Monitoring

Pliant; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Pliant Card with monthly credit

Job summary

Pliant is expanding its Fraud Operations presence as we prepare for the US launch. This role focuses on real-time monitoring, fraud detection, and incident response across card and payment operations.

You will triage alerts, coordinate with Engineering and Compliance, and help refine monitoring dashboards to scale fraud protections. We value hands-on experience, strong analytical skills, and the ability to work under pressure in a fast-growing fintech environment.

Qualifications

• 2–3 years of experience in fintech or payments operations.
• Solid understanding of card payment flows and fraud scenarios.
• Experience with SQL and Python for data analysis.
• Familiarity with alerting/monitoring tools and incident response workflows.

Responsibilities

• Monitor live card transactions and payment flows for unusual patterns and alerts.
• Validate and triage alerts, escalate when needed, follow internal playbooks.
• Collaborate with fraud and engineering teams to improve detection logic.
• Participate in incident management, coordinate communications, document processes.
• Perform data analyses to identify fraud trends and issues.

Skills

Fraud monitoring

Payments operations

SQL

Python

Incident response

Alerting tools

Ticketing systems

Tools

Ticketing systems

Monitoring tools

Job description

Pliant is expanding its Fraud Operations presence as we prepare for the US launch. This role focuses on real-time monitoring, fraud detection, and incident response across card and payment operations.

You will triage alerts, coordinate with Engineering and Compliance, and help refine monitoring dashboards to scale fraud protections. We value hands-on experience, strong analytical skills, and the ability to work under pressure in a fast-growing fintech environment.