Fraud Operations Specialist I

Affirm; Boulder (CO); Remote; USD 71,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Fraud Operations Specialist to enhance its compliance investigations. In this remote-first role, you will tackle challenging fraud scenarios, collaborate with various teams, and support vendor escalations. Your analytical and problem-solving skills will be crucial in identifying and deterring fraud, while your experience in fraud operations will help you navigate complex cases. This position offers a competitive salary and a comprehensive benefits package, making it an exciting opportunity for those passionate about fraud prevention and compliance.

Benefits

Health Coverage

Wellness Stipends

Time Off

Employee Stock Purchase Plan

Qualifications

• Experience in fraud operations or compliance in tech or fintech industries.
• Strong ability to detect and deter fraud and risk behaviors.

Responsibilities

• Review suspicious account activities and diagnose issues.
• Monitor accounts flagged for potential fraud risk.
• Collaborate with teams to share trends and insights.

Skills

Fraud Operations Experience

Analytical Skills

Problem-Solving Skills

Knowledge of Investigative Techniques

SQL or Programming Languages

Job description

Join to apply for the Fraud Operations Specialist I role at Affirm.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Fraud Operations Team is looking to fill a specialist position on the Compliance Investigations team. The ideal candidate will work on multiple case queues, take ownership of responsibilities such as ad hoc reviews, sanctions and PEP alerts, and bank partner escalations. They should have a deep understanding of their specific work and case types, familiarity with other Ops teams, and the ability to prioritize, resolve issues, and meet goals with minimal supervision. The role also involves supporting teammates, handling vendor escalations, and managing challenging cases.

What You'll Do

• Regularly review suspicious account activities, diagnose issues, and identify links to deter fraud attacks
• Monitor accounts flagged for potential fraud risk, conduct sanctions and PEP reviews
• Collaborate with teams like Fraud Strategy & Analytics, Financial Crimes, and Merchant Risk to share trends and insights
• Solve complex fraud scenarios using data and judgment
• Handle ad hoc tasks and small projects
• Support vendor teams with escalations

What We Look For

• Experience in fraud operations, compliance, or chargebacks/disputes within tech or fintech industries
• Strong ability to detect and deter fraud and risk behaviors
• Knowledge of investigative techniques and practices
• Excellent analytical and problem-solving skills
• Solid understanding of SQL or programming languages is a plus

Pay and Benefits

Pay Grade: E | Equity Grade: 2

Base pay ranges from $71,000 to $100,000 annually, depending on location and experience. Affirm offers a total compensation package including equity, stipends, and benefits such as health coverage, wellness stipends, time off, and an employee stock purchase plan.

This role is remote-first, with occasional requirements to work from an office depending on the position. Affirm provides inclusive hiring practices and reasonable accommodations for candidates.

Note: Visa sponsorship is not available for this position.

Additional Information

Affirm is committed to diversity and inclusion, providing an inclusive interview experience and accommodations as needed.

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