Fraud Operations Specialist I

Affirm; Las Vegas (NV); Remote; USD 71,000 - 91,000; Full time

Job summary

Join a forward-thinking company as a Fraud Operations Specialist I, where you'll play a vital role in ensuring the integrity of financial transactions. This position offers the opportunity to work on various case queues, collaborating with cross-functional teams to detect and prevent fraud. You'll leverage your analytical skills to monitor accounts and resolve complex scenarios, all while contributing to a transparent and inclusive workplace. With competitive pay and comprehensive benefits, this role is perfect for those looking to make a significant impact in the fintech industry.

Benefits

Health care coverage

Flexible Spending Wallets

Time off

Employee stock purchase plan

Qualifications

• Experience in fraud operations or compliance within tech or fintech.
• Strong ability to detect and prevent fraud and risk behaviors.

Responsibilities

• Review suspicious account activities and diagnose issues.
• Collaborate with teams to share fraud trends and insights.
• Independently resolve complex fraud scenarios.

Skills

Fraud Operations

Compliance

Analytical Skills

Problem-Solving

SQL

Job description

Join to apply for the Fraud Operations Specialist I role at Affirm.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Fraud Operations Team is looking to fill a specialist position on the Compliance Investigations team. The ideal candidate will work on multiple case queues and take ownership of various responsibilities, including ad hoc reviews, sanctions and PEP alerts, and bank partner escalations. They should have a deep understanding of their specific work and case types, as well as familiarity with the operations of other Ops teams. With minimal direction from leadership, this person will be able to prioritize tasks, resolve issues, and meet production and accuracy goals. They will also support teammates and shared services with questions, facilitate cross-functional collaboration, handle vendor escalations, and manage more challenging cases.

What You'll Do

• Regularly review suspicious account activities, diagnose account issues, and identify links to deter fraud attacks
• Monitor and review accounts flagged for potential fraud risk, Sanctions, and PEP reviews
• Collaborate with teams like Fraud Strategy & Analytics, Financial Crimes, and Merchant Risk to share fraud trends and insights on new fraud behaviors and methods
• Independently resolve complex fraud scenarios and cases using data and information from various tools and sound judgment
• Handle ad hoc tasks and small projects efficiently
• Support vendor teams with escalations

What We Look For

• Experience in fraud operations, compliance, or chargebacks/disputes within the tech or fintech industry
• A strong eye for detecting and preventing fraud and risk behaviors
• Knowledge of fraud investigative techniques and practices
• Excellent analytical and problem-solving skills
• Solid understanding of SQL and/or some programming skills is a plus

Pay Grade

- E

Equity Grade

- 2

Employees new to Affirm typically start at the beginning of the pay range. Affirm offers a transparent pay structure based on location, experience, and skills.

Base pay is part of a total compensation package that may include equity, stipends for health, wellness, and tech expenses, and benefits such as subsidized medical, dental, and vision coverage for you and your dependents.

USA base pay range (CA, WA, NY, NJ, CT): $80,000 - $100,000 per year

USA base pay range (other states): $71,000 - $91,000 per year

Note: Visa sponsorship is not available for this position.

Affirm is a remote-first company. Most roles are remote, but some may require occasional work at an office, depending on the role's responsibilities.

Benefits

• Health care coverage—Affirm covers premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets—stipends for technology, food, lifestyle, and family expenses
• Time off—vacation and holidays to rest and recharge
• ESPP—employee stock purchase plan at a discount

We are committed to an inclusive interview process and provide accommodations for candidates with disabilities.

For U.S. roles in Los Angeles or San Francisco, we consider qualified applicants with arrest and conviction records.

By submitting your application, you acknowledge reading Affirm's Privacy Notice and consent to the use of your personal data.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Finance and Sales

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