Fraud Operations Specialist - Digital Banking & Deposits

WesBanco Bank Inc.; Frankfort (KY); On-site; USD 48,000 - 62,000; Full time

Job summary

WesBanco Bank Inc. in Frankfort, KY is seeking an Operations Fraud Specialist to review deposits and fraud-related items across branch, mobile, RDC, and ATM channels. You will assess holds, approve or decline items, and help implement process improvements.

The role requires attention to detail, the ability to multi-task under pressure, and strong communication within teams. A high school diploma or GED is required, with an associate degree preferred and at least two years in banking.

Qualifications

• High School Diploma or GED required; Associate's Degree preferred.
• At least two years banking experience in operations preferred.
• Proficiency with MS Office and banking software tools.

Responsibilities

• Assist with training and guidance to team members on workload management.
• Develop and implement operational plans and procedures to improve efficiency.
• Collaborate with peers and leaders to recommend changes for efficiency.
• Maintain strong relationships to ensure collaboration and effective communication.
• Document processes and maintain repositories of procedures and job aids.
• Monitor and review fraud-related transactions in various channels and take action.

Skills

Training & guidance

Communication skills

Multitasking

Team player

Microsoft Office

Banking software knowledge

Education

High School Diploma or GED

Associate's Degree preferred

Tools

Microsoft Office

Banking Software

Job description

WesBanco Bank Inc. in Frankfort, KY is seeking an Operations Fraud Specialist to review deposits and fraud-related items across branch, mobile, RDC, and ATM channels. You will assess holds, approve or decline items, and help implement process improvements.

The role requires attention to detail, the ability to multi-task under pressure, and strong communication within teams. A high school diploma or GED is required, with an associate degree preferred and at least two years in banking.