Fraud Operations Specialist: Digital Banking & Risk

WesBanco Bank Inc.; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco Bank Inc. in Cincinnati, Ohio is seeking an Operations Fraud Specialist to review deposits, RDC, ATM items and In Clearing checks for potential fraud.

The role includes monitoring Zelle, External Transfers, and Digital Banking transactions, and supporting training, testing and implementation of process changes. The position focuses on maintaining procedures, collaborating with branches and Fraud teams, and ensuring compliance with banking regulations.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• Minimum of two years of banking experience, preferably in operations, required.

Responsibilities

• Assist training and guidance to team members on processing and workload.
• Develop and implement operational plans to improve efficiency and scalability.
• Collaborate with peers to recommend changes for greater efficiency.
• Maintain documentation for procedures and knowledge repositories.
• Review deposits and check items for potential fraud using established risk review tools.
• Process fraud affidavits and coordinate provisional credits to customers' accounts.
• Review mobile, RDC, ATM deposits for potential fraud and approve/decline accordingly.
• Monitor Digital Banking transactions (Zelle, External Transfers) for fraud.

Skills

Training

Team collaboration

Communication

Education

High School Diploma or GED

Associate's Degree preferred

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. in Cincinnati, Ohio is seeking an Operations Fraud Specialist to review deposits, RDC, ATM items and In Clearing checks for potential fraud.

The role includes monitoring Zelle, External Transfers, and Digital Banking transactions, and supporting training, testing and implementation of process changes. The position focuses on maintaining procedures, collaborating with branches and Fraud teams, and ensuring compliance with banking regulations.