Fraud Operations Analyst (Hybrid) - Pune

Citi; New York (NY); Hybrid; USD 9,400 - 14,000; Full time

Job summary

Citi in Pune, India is seeking a Fraud Ops Analyst to join the Fraud Operations team in a hybrid role. The position focuses on supporting risk controls and applying policy to minimize fraud loss through data-driven decisions.

Responsibilities include forecasting fraud trends, performing analyses, maintaining knowledge of processing platforms, and communicating clearly with stakeholders. Bachelor’s degree and 5+ years experience preferred; rotation shifts required.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience with fraud investigations and claims processes.
• Proficiency in trend analysis and early fraud detection.
• Familiarity with Transaction Processing platforms.
• Strong written and verbal communication.

Responsibilities

• Forecasting analysis and standardized fraud analysis.
• Make judgments within guidelines under supervision.
• Develop and maintain knowledge of industry standards and practices.
• Understand how the team interacts with others to meet objectives.
• Identify data inconsistencies and communicate clearly.

Skills

Fraud investigation

Fraud claims process

Trend analysis

Data analysis

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Office

Microsoft Access

Job description

Citi in Pune, India is seeking a Fraud Ops Analyst to join the Fraud Operations team in a hybrid role. The position focuses on supporting risk controls and applying policy to minimize fraud loss through data-driven decisions.

Responsibilities include forecasting fraud trends, performing analyses, maintaining knowledge of processing platforms, and communicating clearly with stakeholders. Bachelor’s degree and 5+ years experience preferred; rotation shifts required.